Your satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.
Returns
- Returns are accepted within 14 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
Certain items may be non-returnable due to hygiene or customization reasons. These will be clearly marked on the product page.
Refunds
- Once your return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Shipping fees are non-refundable unless the item is defective or incorrect.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please email info@unique.net within 48 hours of delivery with photos of the issue.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.